Terms and Conditions

Tahini's App and Loyalty Program Terms and Conditions

 

These Terms and Conditions ("Terms") govern your access to and use of the Tahini's mobile application, website, and loyalty program services (collectively the "Services") provided by Tahini's Inc. (“Tahini’s”). By using the Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

 

  1. Binding Agreement
    These Terms are a legal and binding contract between you and Tahini's. Your use of the Services signifies your agreement to these Terms. We reserve the right to modify these Terms at any time, and your continued use of the Services after such changes will signify your acceptance of the updated Terms.
  2. Account Registration
    To access certain features of the Services, such as placing orders or participating in the loyalty program, you must create an account. You agree to provide accurate, current, and complete information and to maintain the confidentiality of your account credentials. You are responsible for all activity that occurs under your account. You must be at least 14 years of age to create an account. If you are under the age of majority in your jurisdiction, you must have the consent of a parent or guardian to use the Services. If unauthorized access occurs, please notify us immediately.
  3. Privacy
    By using the Services, you acknowledge that you have reviewed and understand our [Privacy Policy], and you consent to the practices outlined in the policy regarding the collection and use of your personal information.
  4. Loyalty Program
    The Tahini’s Loyalty Program allows you to earn and redeem points through qualifying purchases at participating Tahini's locations. Points are earned based on the total amount spent on eligible items. Details on earning and redeeming points, as well as any associated terms, can be found on the loyalty section of our app. Points have no cash value and may not be exchanged for cash or transferred. Tahini's reserves the right to modify or discontinue the Loyalty Program at any time.
  5. Collection of Information
    We may collect personal information such as your name, email address, phone number, and location to improve the Services and ensure accurate order fulfillment. Information is collected for purposes such as account management, order processing, and marketing communications. By using the app, you agree to allow the use of cookies to store preferences and facilitate future transactions.
  6. Mobile Ordering and Payment
    Our app allows for mobile ordering and payment. When placing an order, you agree to pay all applicable fees, including taxes, delivery fees, and surcharges. Payments are processed through third-party providers, and Tahini's is not responsible for any issues arising from third-party services.
  7. Allergies and Dietary Restrictions
    Tahini’s takes food allergies and dietary restrictions seriously. However, while we make efforts to accommodate various dietary needs, we cannot guarantee that any of our products are completely free from allergens, including but not limited to peanuts, tree nuts, gluten, dairy, eggs, soy, and seafood. Cross-contact with allergens may occur during preparation.

By using the Services and placing orders, you acknowledge that it is your responsibility to inform Tahini’s staff of any food allergies or dietary restrictions before placing your order. Tahini’s will not be liable for any allergic reactions or adverse effects resulting from your consumption of our products.

If you have a severe allergy or dietary concern, we recommend that you exercise caution and consult directly with our staff before consuming any products.

  1. Use of the Services
    You are granted a limited, non-exclusive, non-transferable license to use the Services solely for personal use. You agree not to misuse the Services, including but not limited to attempting to circumvent security measures, engaging in fraudulent activities, or using the Services to transmit harmful content.
  2. Intellectual Property
    All content and materials provided through the Services, including logos, trademarks, images, and text, are the property of Tahini’s or our licensors. You may not use or reproduce any content without express permission.
  3. Third-Party Links and Services
    Our Services may link to third-party websites or services that are not owned or controlled by Tahini’s. We are not responsible for the content or policies of third-party sites. Use of these services is at your own risk.
  4. Termination
    We reserve the right to suspend or terminate your account or access to the Services at any time, for any reason, including violation of these Terms. Upon termination, your right to use the Services will immediately cease, and any earned points in the loyalty program will be forfeited.
  5. Governing Law
    These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising from these Terms will be resolved in the courts of Ontario.
  6. Limitation of Liability
    To the fullest extent permitted by law, Tahini’s disclaims any liability for damages arising from your use of the Services. We are not responsible for issues with third-party service providers, including delivery services or payment processors.
  7. Changes to Terms
    We may modify these Terms from time to time, and such changes will be effective when posted. Your continued use of the Services after modifications indicates your acceptance of the new Terms.
  8. Contact Information
    For questions or concerns regarding these Terms, please contact us at info@tahinis.com